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CONTACT TECH SUPPORT

Hours of operation:
Monday – Friday 8:30AM to 5:30PM EST

24/7 after-hours support for authorized resellers on a pay-per-call basis is now available. Log in to your PSCS account to request an after-hours support call.

Common Errors / FAQs

See featured support articles below:

Featured Support Blog Articles:

Apple Pay on the Web
Datacap Gift Corporate Pooling User Guide
Datacap Gift FAQ
DC Direct Setup Guide
DC Direct Standalone Quick Reference Guide
EMV Parameter Download
Gift Card Migration / Request New Gift Range
How to change PIN Pad interface settings
How to Download Liability Reports
How to install Datacap WooCommerce WordPress plugin
How to install Datacap's Magento plugin
How to set up Google Pay in Production
IP Port Requirements
PayLoader Terminal Management Overview
Reporting Dashboard Overview
Validating Apple Pay Integration for Merchant Websites

Or use the filters below to view articles by category:

Filter Support Blog Categories:

Support Blog Filter Results:
(results filtered in alphabetical order)
Apple Pay on the Web
Application ID Selection - Ingenico
Batch Close Summary
Configuring the 24-Hour Reboot Time on a PAX Terminal
CVM EMV Contactless Settings
CVM Fields on PSCS
Datacap Gift Corporate Pooling User Guide
Datacap Gift FAQ
DC Direct Standalone Quick Reference Guide
EMV Parameter Download
EMV Store and Forward fields on PSCS
EMV Support fields in PSCS
Encryption Errors
Encryption Summary
1 2 3 4 5 6 7 8

Additional Resources

Installation Guides

Useful Links

How can we help?

Contact tech support

How can we help?

Call us (215-997-8989) or Send us a message

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