DC Direct PAX Standalone Quick Reference Guide

Table of Contents

Login to DC Direct standalone

1 DC Direct standalone should be open in the foreground. If it's not, open the DC Direct app from the Android Desktop.

Android Desktop

2 The default username is "dcdirect". The "dcdirect" password can be changed in PSCS. Unless otherwise specified, proceed without a password.

DC Direct login

Credit / Debit Sale

1 Tap the amount section and add the sale amount via the keyboard. Press the "Submit" button.

Note: Tapping the sale button exposes other transaction types (Pre-Auth, Return, Zero-Auth). When choosing one of these other tran types, the void/adjust options will change based on original transaction type selected.

Enter Amount

2 Insert, tap or swipe the customer's card.

Standalone Sale

3 Select Customer Receipt or Merchant Receipt to print additional receipt copies. Press "Continue" to return to the payment screen.

Payment-Approved

Manual Entry Credit / Debit Sale

1 Tap the amount section and add the sale amount via the keyboard. Check the "Manual Entry" check box. Press the "Submit" button.

Manual-Entry-1

2 Tap the "Card Number" box to enter the card number. Tap the "Expiration Date" box to add the expiration date. Press "Enter".

Manual Entry

3 Press "Continue" to return to the payment screen.

Payment-Approved

Debit or Credit Sale Only

1 Tap the "Credit/Debit" button next to the amount section and choose from one of the dropdown options. Add the sale amount via the keyboard. Press the "Submit" button.

Dropdown
Debit Only

2 Insert, tap or swipe the customer's card.

Refund

3 Select Customer Receipt or Merchant Receipt to print additional receipt copies. Press "Continue" to return to the payment screen.

Payment-Approved

Void or Adjust Transactions

1 Tap the "Manage Payments" section. Select the transaction to void or adjust and press the edit button.

Manage Payments Menu
Edit button

2 Tap on the "Adjust" button to expose the dropdown menu and select "Void Sale". To adjust the transaction, leave the "Adjust" option selected and update the new gratuity amount.

Void Sale dropdown

3 Press "Submit" to void the transaction. Once the void is approved, press "Close" to return to the "Manage Payments" menu.

Return

1 Tap the "Sale" button and choose "Return" from one of the dropdown options. Add the return amount via the keyboard. Press the "Submit" button.

Return
Return Amount

2 Insert, tap or swipe the customer's card.

Refund

3 Press "Continue" to return to the payment screen.

Payment-Approved

Surcharge and Payment Fee

In order to add support for a compliant surcharge or a custom payment fee, you need to modify the standalone settings in the PSCS file associated with your DC Direct deployment (s). 

1 Login to your PSCS account. From the main menu, chose "Change Activated Stage File" and modify the settings below. Click "Save Activated Stage File".

PSCS-Settings-for-standalone.png

2 On your DC Direct device, press the "Get Parameters" button.

User-panel.png

Settle Batch

1 Tap the report icon next to the user icon to open the batch report. Press the "Close Batch" button.

Batch-Report

2 Enter the admin username and password. The batch report will print.

Admin password

Create New Users

1 Log in to DC Direct standalone. The default username is "dcdirect". The "dcdirect" password can be changed in PSCS. Unless otherwise specified, proceed without a password.

DC Direct login

2 Tap the user profile icon in the bottom right. Press the "Create New User" button. Add a username and optional password. Confirm the password and press submit.

Admin panel
Create new user

Note: To manage/change the default “dcdirect” password, log into PSCS and change the password via the merchant deployment.

Reboot or Power off PIN Pad

1 Press and hold the power button on the side of the PIN Pad. The following options will appear:

Power

2 Press "Restart" or "Power off".

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