Apple Pay on the Web
To use Apple Pay on the Web with Datacap, you must first register and verify the domain you’ll be processing payments with. To do that, follow these steps. 1 Download the Datacap merchant domain verification file here. 2 Host the domain verification file at the URL you entered in the .well-known directory (ex: https://yoursite/.well-known/apple-developer-merchantid-domain-association). 3 […]
How to Configure NETePay Director installs
Note: NETePay Director is available on on NETePay 5.07.20 or above When you build a NETePay file that supports auto-updates via PSCS™, you’ll be prompted to download a “NETePay Director” application. Once installed, you’ll be prompted for your deployment ID (provided by PSCS), which then automatically pulls down the corresponding version of NETePay from our […]
Transaction Not Complete – At Least One Specified Reader is Disabled
This error is specific to Ingenico’s TETRA line of PIN pads. To resolve this error, perform an EMVParamDownload.
What to do regarding Global’s upcoming certificate changes
What changes are taking place? Global Payments is updating their SSL root certificates from DigiCert to Entrust. When is Global making the changes? Global Payments will make certificate changes on the following dates*: August 19, 2020 September 16, 2020 *dates are subject to change at Global’s discretion What do I need to do? For PC-based […]
NETePay Hosted Field Loader
The Datacap Field Loader was released to address stability issues identified in Ingenico’s UPP 5.08.05 and UPP 6.40.00. Read how to install and use it here.
VerifyCertificateChain Failed (F) – Error = -2146885616 more: CERT_E_UNKNOWN
For several years now browsers and operating systems have been in the process of orderly revoking trust for Symantec issued SSL certificates due to compliance issues. The hosts employed by Heartland and Alliance Data NETePay used certificates issued by Symantec that were due to expire in May 2020. When these certificates were updated by Heartland, […]
Guide to Touchless Payments
Now that consumers are expecting limited physical interaction at the Point of Sale, merchants will need to accommodate them via contactless/touchless payments support. Below are the steps you’ll need to take to make sure the consumer has the safest payment experience possible. Ensure EMV Contactless is enabled All Datacap products support EMV Contactless (Apple Pay, […]
Contactless Options for Verifone VX 805 PIN pads running XPI 8.42b
Due to the card brands’ discontinued support of MSD (magnetic stripe data) contactless transactions, merchants who are currently accepting NFC/Contactless transactions (Apple Pay, Google Pay, Samsung Pay, etc.,) on early versions of the Verifone VX 805 that were certified prior to the availability of EMV contactless support in the US will need to take action […]
How to fix Verifone’s 525 Incident for Elavon Installs
Verifone’s 525 incident causes some VX 805 PIN Pads encrypted for Elavon to continuously reboot. If you are unsure if your VX 805s are affected, you can check the status of your devices here. We created a free field loader to address this Verifone issue. Here’s what to do if your VX 805 is affected: […]
How to increase NETePay Contactless limits
In response to COVID-19, Visa, MasterCard and American Express have increased the limit (from $100 to $250) on contactless transactions in Canada in order to reduce the need to handle POS devices. The process to update contactless limits varies based on the processor. Follow the instructions below for the following NETePay versions: NETePay Paymentech Canadian […]