NETePay Hosted Field Loader

Posted July 8, 2020
Updated: February 29, 2024

Release log

Version 1.12 (released 5/17/2023)

For Ingenico Tetra devices, this version loads a new form called PAY1EX.K3Z. This form is used when performing a GetMultipleChoice command.

The Datacap Field Loader (NETePay Hosted Field Loader) is designed to upgrade the version of UPP running on Ingenico Tetra PIN Pads already configured for use with Datacap solutions to the currently suggested version (v7.80.01 as of 01/06/2022). We released the NETePay Hosted Field Loader to address stability issues identified in Ingenico’s UPP 5.08.05, 6.40.00, 6.60.00, 6.80.04 and 7.80.01.

The following Ingenico PIN pads are supported with the Datacap Field Loader:

Note: V1 Move5000 and Link2500 devices running UPP 6.80.05 must have WiFi enabled during the loader update. Contact Datacap for assistance prior to updating these pads.

How to Install the NETePay Hosted Field Loader

1 Download NETePay Hosted Field Loader from https://datacapsystems.com/download/ under the “Utilities / Diagnostics” section.

2 Double click the downloaded installer to run it.

3 If prompted “Do you want to allow this app to make changes to your device?” due to Windows User Account Control settings click “Yes”.

4 Click “Next”.

5 Accept the license terms using the radio button and “Next”.

6 Click “Next”.

7 Click “Install”.

8 Click “Yes” on the window below when prompted to restart.

How to use the Datacap Field Loader

Note: IP connected devices need to be temporarily connected to a PC via USB. Interface settings on the PIN pad will have to be changed accordingly during this time.

Note: When connecting a device over USB the Ingenico USB driver must be installed prior to using the Loader.

1 Ensure your PC is connected to the internet and start Datacap Field Loader by double clicking its shortcut on the desktop or by clicking the shortcut in the “Software from Datacap” group of the star menu. You’ll see the window below.

2 Set “PC Comm Port” to the COM port number the device is connect to.

3 Set “Device connected by” to the type of Interface cable used to connect the device to the PC.

4 Click the button matching the device model being upgraded.

5 The status of the process will be displayed via a dialog and the device should reboot by itself twice. Upgrades over USB typically take between 10 and 15 minutes. When using a serial connection this could take upwards of an hour and a half.