Now that consumers are expecting limited physical interaction at the Point of Sale, merchants will need to accommodate them via contactless/touchless payments support. Below are the steps you’ll need to take to make sure the consumer has the safest payment experience possible.
Ensure EMV Contactless is enabled
All Datacap products support EMV Contactless (Apple Pay, Google Pay, etc and EMV Contactless enabled credit/debit cards), but some PIN pads may need to have the contactless settings enabled or turned on. We outlined how to do this for Ingenico PIN pads in another blog post. If you are unsure how to do this with the PIN pads that you are using, contact Datacap support.
The PIN pads listed below are capable of supporting EMV Contactless:
- Ingenico iSMP4
- Ingenico iUC 285
- Ingenico iSelf Series
- Verifone P400
- Verifone VX 805 (running XPI 12.05.13 or above)
Disable Amount Confirmation
By default NETePay (dsiEMVUS) and TranCloud both prompt for the purchase amount to be confirmed on the PIN pad prior to a card being presented by either touching the PIN pad’s screen or keys depending on the device’s capabilities. ISVs have the option to skip this process by sending the elements on requests containing a value of “Disallow”. For more information see dsiEMVUS and TranCloud documentation for the EMVSale TranCode.
Disable Digital Signature Collection
Signatures are no longer required by the card brands (both physical and digital), so if you haven’t already disabled the collection of digital signatures, you can do so now by making the signature requirement a setting within your Point of Sale or by removing the GetSignature request in the Point of Sale XML sale requests (requires a code/logic change) until it is safe to collect digital signatures again. The signature line on the receipt can be ignored.
Turn off Debit and PIN based CVMs
