Encryption Errors
Encryption protects data in transit, securing the transaction from the card entry device to the backend processor. In order for encryption to work successfully, it needs to be configured correctly along the whole transaction path. If any one of these are “mismatched”, you’ll likely receive one of the errors listed below: *Check the Encryption Summary […]
Encryption Summary
Through Datacap’s NETePay Hosted platform, a Universal End-to-End Encryption PAN key is available such that the same key can be used with any supported backend processor. But when using Datacap’s “classic” implementations, End-to-End Encryption is unique to each backend processor. When placing PIN pad orders at distribution for devices processing PIN-verified transactions, be sure to […]
Upgrade Options for discontinued MSD Contactless PIN pads
Overview: For several years, card brands have discouraged the use of MSD (Magnetic Stripe Data) NFC/Contactless transactions. When EMV certifications were first released, EMV Contactless was not yet available; Chip data was used for card insertion, but MSD (Magnetic Stripe Data) was used for Contactless. By the time EMV Contactless was made available, earlier PIN […]
How to install Datacap’s Magento plugin
Follow these steps to install and configure Datacap’s Magento eCommerce plugin for NETePay Hosted.
POS LU ERR A3 102
“POS LU ERR A3 102” is an error resulting from an expired or absent TSYS Gen Key. Sometimes Gen Keys need to be re-acquired to resolve this error. Follow the steps below to update the TSYS Gen Key: 1 Login to PSCS. 2 Click “Change Activated Stage File” from the Main Menu. 3 Search for […]
Reporting Dashboard Overview
Datacap’s Reporting Dashboard provides real-time reporting 24/7 for Datacap partners and their merchants. Here’s everything you need to know.
How to setup Datacap’s Virtual Terminal
Datacap’s stand-beside Virtual Terminal allows merchants to process card-not-present transactions over the phone (MOTO) via NETePay Hosted™. Here’s how to setup Datacap’s Virtual Terminal for your merchants.
How to Create Additional Users in PSCS
Follow these steps to create sub-accounts in PSCS for your employees.
What you need to know about the new NETePay deployment-swap process
What is a NETePay deployment-swap? NETePay deployment swaps occur when transferring an active NETePay license (deployment ID) from one computer/device to another. Common use cases include hardware failure and machine upgrades. What’s new? In an on-going effort to improve platform security for our partners and their merchants, an e-mail confirmation is now required for the […]
How to set-up PCI-Validated P2PE with Datacap and Bluefin
Datacap offers both non-validated End-to-End Encryption and PCI-Validated Point-to-Point Encryption. Benefits of PCI-Validated P2PE include: PCI-validated P2PE solution secures transactions by encrypting all data within a PCI-approved point of entry device, preventing clear-text cardholder data from being available. Reduced PCI scope for the merchant (reducing SAQ questions by 90%). Available to Datacap POS partners without […]