How to Pause Deployments in PSCS
Pause Deployments To pause a deployment which stops both billing and processing, click on “Deactivate unit” from the main menu. Search for the deployment(s) that you’d like to pause by using our multi-field search or select “view all”. Note: Ensure that any open batches are closed before de-activating Select a deployment and click “Ok”. Paused […]
How to install Datacap WooCommerce WordPress plugin
1 Download WooCommerce from the plugins section of your WordPress Dashboard and Activate it. Note: You can also download WooCommerce here. 2 Download Datacap’s plugin from the latest release. Choose the pre-bundled zip rather than the zip of the source files. Don’t unzip the file. Datacap WooCommerce Plugin Releases 3 Upload the plugin zip file […]
ERROR: INVLD DATA
Error: INVLD DATA 002 is a processor error, most notably First Data, when manually closing a batch. This error occurs because there is a corrupt transaction located in the batch or by upgrading a deployment without first closing the batch. Resolution: If caused due to a corrupt transaction in the batch: Contact the processor to […]
EMV Support fields in PSCS
In PSCS, you may have noticed that we have multiple EMV support options. See below to learn about each option and which one you should select when building a file. Credit Only – This option will run all cards with the card’s credit application. This option is best for sit-down restaurants and other businesses without […]
Error: Not Completed 201 (TSYS)
Declined response returned by TSYS when attempting to modify a previous transaction. Resolution: If returned when attempting to add a tip Verify with processor batch had not been automatically closed prior to adding tip Values returned in response from initial transaction were not included in follow up adjust request to locate transaction to add tip […]
How to verify Datacap Client Control versions
Follow the steps below to verify Datacap client control versions. We recommend updating to the latest version of our client controls by visiting our download site. 1 In the C:\ drive, select the Windows folder 2 Select DatacapControls 3 Right click on the specific client control (dsiEMVX.ocx, dsiPDCX.ocx) 4 Select “Properties” 5 Select “Details” 6 […]
Application ID Selection – Ingenico
Application ID selection flow options for Ingenico Telium and TETRA PIN Pads
How to set up a unique Deployment ID for each Point of Sale workstation
For Point of Sale partners that prefer to install a unique instance of NETePay at each Point of Sale workstation (lanes) due to POS architecture requirements or for redundancy, PSCS allows for this as part of the initial merchant file build using standard per-lane pricing.
How to change NETePay Parameters
You may need to update parameters on your NETePay/GIFTePay applications. See the two methods below for how to change parameters using the classic installation method or the Director method.
CVM Fields on PSCS
There are four options for EMV Cardholder Verification in PSCS. Here’s what you need to know about them.