Error: INVLD DATA 002 is a processor error, most notably First Data, when manually closing a batch. This error occurs because there is a corrupt transaction located in the batch or by upgrading a deployment without first closing the batch.
Resolution:
If caused due to a corrupt transaction in the batch:
- Contact the processor to verify which transaction needs to be voided
- Void transaction through the POS or void transaction through ePay Administrator (only if you can’t do so through the POS).
If caused due upgrading a deployment without closing the prior batch:
- Contact Datacap Tech Support
- Provide back up of database to Tech Support to review.
- If Tech Support is unable to verify transactions that will need to be voided prior to upgrade, merchant will need to contact processor to confirm.