Upgrade Options for discontinued MSD Contactless PIN pads
Overview: For several years, card brands have discouraged the use of MSD (Magnetic Stripe Data) NFC/Contactless transactions. When EMV certifications were first released, EMV Contactless was not yet available; Chip data was used for card insertion, but MSD (Magnetic Stripe Data) was used for Contactless. By the time EMV Contactless was made available, earlier PIN […]
How to install Datacap’s Magento plugin
Follow these steps to install and configure Datacap’s Magento eCommerce plugin for NETePay Hosted.
Reporting Dashboard Overview
Datacap’s Reporting Dashboard provides real-time reporting 24/7 for Datacap partners and their merchants. Here’s everything you need to know.
How to Create Additional Users in PSCS
Follow these steps to create sub-accounts in PSCS for your employees.
What you need to know about the new NETePay deployment-swap process
What is a NETePay deployment-swap? NETePay deployment swaps occur when transferring an active NETePay license (deployment ID) from one computer/device to another. Common use cases include hardware failure and machine upgrades. What’s new? In an on-going effort to improve platform security for our partners and their merchants, an e-mail confirmation is now required for the […]
Apple Pay on the Web
To use Apple Pay on the Web with Datacap, you must first register and verify the domain you’ll be processing payments with. To do that, follow these steps. 1 Download the Datacap merchant domain verification file here. 2 Host the domain verification file at the URL you entered in the .well-known directory (ex: https://yoursite/.well-known/apple-developer-merchantid-domain-association). 3 […]
How to Pause Deployments in PSCS
Pause Deployments To pause a deployment which stops both billing and processing, click on “Deactivate unit” from the main menu. Search for the deployment(s) that you’d like to pause by using our multi-field search or select “view all”. Note: Ensure that any open batches are closed before de-activating Select a deployment and click “Ok”. Paused […]
How to install Datacap WooCommerce WordPress plugin
1 Download WooCommerce from the plugins section of your WordPress Dashboard and Activate it. Note: You can also download WooCommerce here. 2 Download Datacap’s plugin from the latest release. Choose the pre-bundled zip rather than the zip of the source files. Don’t unzip the file. Datacap WooCommerce Plugin Releases 3 Upload the plugin zip file […]
EMV Support fields in PSCS
In PSCS, you may have noticed that we have multiple EMV support options. See below to learn about each option and which one you should select when building a file. Credit Only – This option will run all cards with the card’s credit application. This option is best for sit-down restaurants and other businesses without […]
Error: Not Completed 201 (TSYS)
Declined response returned by TSYS when attempting to modify a previous transaction. Resolution: If returned when attempting to add a tip Verify with processor batch had not been automatically closed prior to adding tip Values returned in response from initial transaction were not included in follow up adjust request to locate transaction to add tip […]