Reporting Dashboard Overview
Datacap’s Reportal provides real-time reporting 24/7 for Datacap partners and their merchants. Here’s everything you need to know.
How to setup Datacap’s Virtual Terminal
Datacap’s stand-beside Virtual Terminal allows merchants to process card-not-present transactions over the phone (MOTO) via NETePay Hosted™. Here’s how to setup Datacap’s Virtual Terminal for your merchants.
How to Create Additional Users in PSCS
Follow these steps to create sub-accounts in PSCS for your employees.
What you need to know about the new NETePay deployment-swap process
What is a NETePay deployment-swap? NETePay deployment swaps occur when transferring an active NETePay license (deployment ID) from one computer/device to another. Common use cases include hardware failure and machine upgrades. What’s new? In an on-going effort to improve platform security for our partners and their merchants, an e-mail confirmation is now required for the […]
How to set-up PCI-Validated P2PE with Datacap and Bluefin
Datacap offers both non-validated End-to-End Encryption and PCI-Validated Point-to-Point Encryption. Benefits of PCI-Validated P2PE include: PCI-validated P2PE solution secures transactions by encrypting all data within a PCI-approved point of entry device, preventing clear-text cardholder data from being available. Reduced PCI scope for the merchant (reducing SAQ questions by 90%). Available to Datacap POS partners without […]
Apple Pay on the Web
To use Apple Pay on the Web with Datacap, you must first register and verify the domain you’ll be processing payments with. To do that, follow these steps. 1 Download the Datacap merchant domain verification file here. 2 Host the domain verification file at the URL you entered in the .well-known directory (ex: https://yoursite/.well-known/apple-developer-merchantid-domain-association). 3 […]
How to Configure NETePay Director installs
Note: NETePay Director is available on on NETePay 5.07.20 or above When you build a NETePay file that supports auto-updates via PSCS™, you’ll be prompted to download a “NETePay Director” application. Once installed, you’ll be prompted for your deployment ID (provided by PSCS), which then automatically pulls down the corresponding version of NETePay from our […]
Transaction Not Complete – At Least One Specified Reader is Disabled
This error is specific to Ingenico’s TETRA line of PIN pads. To resolve this error, perform an EMVParamDownload.
What to do regarding Global’s upcoming certificate changes
What changes are taking place? Global Payments is updating their SSL root certificates from DigiCert to Entrust. When is Global making the changes? Global Payments will make certificate changes on the following dates*: August 19, 2020 September 16, 2020 *dates are subject to change at Global’s discretion What do I need to do? For PC-based […]
NETePay Hosted Field Loader
The Datacap Field Loader was released to address stability issues identified in Ingenico’s UPP 5.08.05 and UPP 6.40.00. Read how to install and use it here.
