Membership solutions and loyalty solutions encourage return business, but they also provide merchants with a way to communicate with customers – even during a lockdown – and collect data that improves marketing ROI.
Holiday shopping has been trending more toward digital and omnichannel, and solution providers need to ensure their customers are prepared for that trend accelerated by the pandemic.
Holiday shopping 2020 will include increases in e-commerce, omnichannel shopping, gift card purchases, self-service and social distancing.
Earning customer loyalty is harder than it used to be. The digital age opened up a multitude of new choices on a variety of channels beyond just shopping at the corner store. Convenient, personalized service is tipping the scales in favor of brands and businesses that offer them vs. companies that are hoping long-term relationships […]
A late Thanksgiving is bound to make the 2019 holiday shopping season interesting. The last time the span from Black Friday to Christmas was this short was 2013, when retailers opened stores on Thanksgiving for the first time, extended Black Friday deals online, and kept their doors open for 24 hours during the weekend before […]
Gift cards continue as the most popular holiday gift. National Retail Federation (NRF) data shows that six out of 10 consumers would like to receive a gift card and about the same number plan to give gift cards for the holidays. Restaurant gift cards top the list as the most popular, followed by department store, […]
The right payments partner can give you and your clients the ability to engineer convenient, loyalty-building customer experiences on every channel.
POS ISVs and their VAR channels need to answer the persistent question: How do we compete? By analyzing the industry, talking with our partners, and considering the changes end users are facing in their markets, we are convinced the answer is value-added services.
It’s not enough to merely offer loyalty programs to your regular clientele – it’s crucial that they feature the type of perks customers most want
As a retailer, what are you willing to do to ensure your regulars and newbies get the customer experience and rewards they deserve for patronizing your facility?