How COVID-19 Is Changing Consumer Behavior
Successful merchants have always known it’s important to align their operations with trending consumer behaviors. Consumer needs and expectations, however, change with the times. Global market research firm Ipsos explains that consumer behavior typically changes based on the channels that are available to them, social influences, new information, emotion, and routine. The COVID-19 coronavirus pandemic […]
E-Commerce Solutions Keep Businesses Open During the Coronavirus Pandemic
When 2020 began, many merchants took stock of how well their e-commerce solutions stood up to demand during the 2019 holiday season — or maybe how much better their businesses could have performed if they had an e-commerce solution. But a few weeks later, they realized an e-commerce solution was no longer just a tool […]
Why a Modular Payment Solution is Ideal
Consumer-facing businesses, by necessity, have evolved into consumer-centric ones. Merchants are doing all they can to tailor experiences to meet their customers’ needs and demands to win their business and their loyalty. Payment solutions play a big role in optimizing those experiences, helping to make them as convenient and frictionless as possible. Advancements in payment […]
Payment Processing Residuals Shouldn’t Be All of Your Recurring Revenue
There’s no doubt that you can build recurring revenue with payment processing residuals. Think about it: If an ISV or point of sale (POS) VAR sells payment processing to a merchant who pays an average $400 per month in fees, about 30 percent of that could go to the VAR. That’s $120, on average, in […]
How Businesses Shut Down by Coronavirus Can Handle Online Order Management
For some businesses, online order management has suddenly become the biggest part of the day. With little warning, the COVID-19 coronavirus swept around the world, and, without treatments or vaccines, the only way to stop the contagious virus is to keep people apart. Every level of government urged — and in some cases required — […]
10 Ways Hotel Payment Solutions Improve Efficiency and Guest Experiences
By their very nature, hotel and hospitality businesses make customer-centric experiences their priority. They compete by crafting inviting surroundings, providing amenities, and training staff to do everything they can to make guests’ stays delightful. Legacy hotel payment solutions, however, often tied hoteliers’ hands when it came to providing the easiest, quickest, and most convenient payment […]
Why You Should Be Selling Loyalty Solutions to Every Prospect
Earning customer loyalty is harder than it used to be. The digital age opened up a multitude of new choices on a variety of channels beyond just shopping at the corner store. Convenient, personalized service is tipping the scales in favor of brands and businesses that offer them vs. companies that are hoping long-term relationships […]
Why the Acquisition-Happy FinTech Space Requires Vendor-Agnostic Solutions
A vendor-agnostic payments integration solution is essential to keeping your flexibility in an uncertain industry.
Top Features to Look for in an Integrated Payments Partner
Payments integration has distinct advantages over non-integrated systems. With payments integration, merchants don’t have to wait for batch reports and then manually enter data into their accounting systems. Instead, data is automatically shared with accounting. Moreover, with the right system, that includes data from all channels, including online, mobile, unattended and in-store. Overall, payments integration […]
The Genius of Using One Provider for Both Card-Present and Card-Not-Present Transactions
Many merchants are building substantial revenue streams on multiple channels. Brick-and-mortar retailers are doing business online, and e-commerce businesses are opening physical showrooms and selling merchandise in pop-up shops. Restaurants are accommodating the growing consumer trend of ordering food online for delivery or pickup. These businesses need the ability to accept both card-present and card-not-present […]