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Software-as-a-Service is a cloud-based software delivery system that enables online users to take advantage of a specific type of service remotely. Prior to cloud-based computing, software could usually only be accessed if users were physically present or had already downloaded the desired information to their computers or devices. SaaS increases convenience and frees up hard drive space that may be taken up upon installing software. SaaS providers may require users to pay a subscription fee in order to access software that is delivered remotely.


Solution-as-a-Service (SAAS) is a step beyond software-as-a-Service. It provides businesses with the hardware, software, and knowledge necessary to manage effectively. Solution-as-a-Service, as the name implies, is a complete solution. Its simplified subscription service empowers businesses with a comprehensive support team, taking the worry and stress out of management.

With SAAS, businesses pay a set monthly-fee for the entire solution. Instead of paying multiple vendors or trying to manage part of the solution in-house, businesses only have one bill to pay. The contractual nature of the subscription also allows businesses to budget for the monthly expense—with no hidden fees or unexpected IT support charges.