This message means the PIN pad (Verifone VX 805) does not have the XPI application loaded or is not configured properly to run the application.
The PIN pad needs to be returned to the distributor, so they can load the correct XPI.
Verify the correct XPI version here depending on the processor.
100 New Britain Blvd.
Chalfont, PA 18914
Phone: 215-997-8989
E-mail: sales@dcap.com
Hours of operation:
Monday – Friday 8:30am to 5:30pm EST
Datacap supports regulatory best practices in ADA and EMV with support of the Kiosk Industry Group and the Kiosk Association (KMA). The KMA works directly with the U.S. Access Board and is a participating organization with PCI SSC.
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