“SERV NOT ALLOWED:512” is a general error that applies to the TransArmor settings for a Fiserv (First Data) account.
Through Datacap’s NETePay Hosted platform, a Universal End-to-End Encryption PAN key is available such that the same key can be used with any supported backend processor. But when using Datacap’s “classic” implementations, End-to-End Encryption is unique to each backend processor. For Fiserv, this is reflected in their TransArmor settings.
*If the ISO does not have direct access to these settings, they should reach out to their Fiserv Client Service Advisor
FD POS Management TransArmor Setup
For Accounts using both Encryption and Tokens:
- TransArmor Indicator – Both Encryption and Tokens
- Service Level – 01-Both
- Multi Pay Token Hierarchy Level – 01-Outlet
- TransArmor Token Type – Unique entry; 4 AlphaNumeric characters that must also be entered into PSCS Deployment
- Encryption Type – 04-3DES

For Accounts using only Tokens (No Encryption – Clear Text):
- TransArmor Indicator – Tokens Only
- Service Level – 03-TOKEN ONLY
- Multi Pay Token Hierarchy Level – 01-Outlet
- TransArmor Token Type – Unique entry; 4 AlphaNumeric characters that must also be entered into PSCS Deployment
- Encryption Type – 00-NONE
