This error occurs when the PIN pad does not respond to a request. It could occur because:
the wrong interface is set OR
the wrong Pin pad is selected in the test application OR
the PIN pad is not plugged in
Verify what interface is being used and set the Pin pad for that interface.
100 New Britain Blvd.
Chalfont, PA 18914
Phone: 215-997-8989
E-mail: sales@dcap.com
Hours of operation:
Monday – Friday 8:30am to 5:30pm EST
Datacap supports regulatory best practices in ADA and EMV with support of the Kiosk Industry Group and the Kiosk Association (KMA). The KMA works directly with the U.S. Access Board and is a participating organization with PCI SSC.
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