This error is displayed because the unit/software wasn’t able to make a socket connection for an unknown reason. This is usually caused by a firewall blocking access.
Make an exception for Tran/software in your firewall. You may have to contact your local IT Administrator.
IP Port requirements for NETePay™ and Tran™ products.
100 New Britain Blvd.
Chalfont, PA 18914
Phone: 215-997-8989
E-mail: sales@dcap.com
Hours of operation:
Monday – Friday 8:30am to 5:30pm EST
Datacap supports regulatory best practices in ADA and EMV with support of the Kiosk Industry Group and the Kiosk Association (KMA). The KMA works directly with the U.S. Access Board and is a participating organization with PCI SSC.
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