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DC Direct Set-up / Desk/3500 Modes / Standalone Options / Ingenico Desk/3500 Standalone Wi-Fi
What do you need to connect DC Direct using the Desk/3500?
1 On first boot a prompt should be displayed with the message “Set up Wi-Fi?”. Press the “Enter (Green)” key to be taken to the “Configure Wi-Fi” section of Tetra Admin. If the “Set up Wi-Fi?” prompt was not displayed, the “Cancel (Red)” key was pressed, or one of the menus timed out due to inactivity.
1A From the idle screen press the “F” key (silver circle key).
1B Select “Admin Mode”.
1C Enter the admin password (123456A).
1D Select “Tetra Admin”.
1E Select 3-Configure Wi-Fi.
2 Select 1-Scan Networks.
3 Once scanning is complete select your WiFi network’s SSID. If your WiFi network is hidden or it’s SSID is not displayed select “Other” to enter it manually.
4 Type in your WiFi network’s password then press the “Enter (Green)” key. You’ll be returned to Tetra Admin. If the device was able to connect to the network the WiFi symbol in the upper left corner of the screen should now be green.
1 From the idle screen press the “F” key (silver circle key). If prompted for amount press the “F” key a second time.
2 Select “Admin Mode” if given the option.
3 If prompted for the admin password type “123456A” then press the “Enter (Green)” key.
4 Select “Tetra Admin”.
5 Select 1-Download Application
6 Select 1-Configure Download
7 Select "Network Type"
8 Select "WiFi"
9 Press the Green Enter key.
10 Press the Red Cancel key.
11 Select 2-Start Download
12 Press the Green Enter key when prompted to “Enter package name”. No value is needed.
The device will reboot twice then settle on the idle screen.
1 From the idle screen press the “F” key (silver circle key) .
2 Select “Admin Mode”.
3 If prompted enter the admin password (“123456A” by default) then press the “Enter (Green)” key.
4 Select “Tetra Admin”.
5 Select “Set Date and Time”.
6 Select “Set Date”.
7 Enter date in mm/dd/yyyy format and press “Enter (Green)” key.
8 Select “Set Time”.
9 Enter time in hh:mm format and press “Enter (Green)” key.
10 Press the “Enter (Green)” key.
11 Press “Cancel (Red)” key twice to return to idle screen.
1 Insert card from the idle screen.
2 Input a $1.00 sale amount and press the Green Enter Key.
3 Remove card when prompted.
4 Transaction receipt prints.
Contact your POS provider for help installing DC Direct.
100 New Britain Blvd.
Chalfont, PA 18914
Phone: 215-997-8989
E-mail: sales@dcap.com
Hours of operation:
Monday – Friday 8:30am to 5:30pm EST
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