Datacap Logo

DC Direct Set-up / Desk/3500 Modes / Semi-Integrated Options  / Ingenico Desk/3500 Semi-Integrated Ethernet

Ingenico Desk/3500 - Semi-Integrated - Ethernet

What do you need to connect DC Direct using the Desk/3500?

  • Configured Internet router and network
  • Included ethernet cable
  • Power cable
  • Ingenico Desk/3500 loaded with Datacap key

Cable Configuration

1 Plug included ethernet cable into internet router.

Ethernet Cable

2 Plug power cable into 120V power outlet and into the back of the magic box cable. The Desk/3500 will turn on automatically once connected to power.

Power cable

3 Plug ethernet cable into magic box cable on the Desk/3500.

Ethernet Port

Insert Paper Roll

Paper Roll Desk3500

Hosted Estate Manager Download

1 From the idle screen press the “F” key (silver circle key). If prompted for amount press the “F” key a second time.

Idle Screen

2 Select “Admin Mode” if given the option.

Admin Mode

3 If prompted for the admin password type “123456A” then press the “Enter (Green)” key.

Admin password

4 Select “Tetra Admin”.

Tetra Admin

5 Select 1-Download Application

Download application

6 Select 2-Start Download

Start Download

7 Press the “Enter (Green)” key when prompted to “Enter package name”. No value is needed.

Package Name 2

The device will reboot twice then settle on the idle screen.

Set date and time

1 From the idle screen press the “F” key (silver circle key) .

Idle Screen

2 Select “Admin Mode”.

Admin mode

3 If prompted enter the admin password (“123456A” by default) then press the “Enter (Green)” key.

Admin password

4 Select “Tetra Admin”.

Tetra Admin

5 Select “Set Date and Time”.

6 Select “Set Date”.

Set time

7 Enter date in mm/dd/yyyy format and press “Enter (Green)” key.

set date

8 Select “Set Time”.

9 Enter time in hh:mm format and press “Enter (Green)” key.

Set Time

10 Press the “Enter (Green)” key.

11 Press “Cancel (Red)” key twice to return to idle screen.

Pair DC Direct with your POS

Pair DC Direct with your POS using the device id or the device IP address.

Identify the Device ID (SN number) located on the back of the device. Use this value to pair your Point of Sale with DC Direct. 

SN Number







Note: to find the SN number, you may have to remove the cover on the back of the PIN pad.


1 At the "Welcome" screen press the .,#* button.

Welcome screen DC Direct

2 Select 7-Terminal Info

Terminal Info

3 Select 2-Display Parameters

Display Parameters

4 Select 1-Communication Params

Com params

5 Scroll to "TerminalIP"at the bottom of the screen. This is the device's current IP address on the network.

Communication Params

Use the “TerminalIP” (IP address) identified above to pair your Point of Sale with DC Direct.

Run a Test Transaction

Verify that all test transactions successfully reached NETePay Hosted™. Login to your dashboard via Datacap’s Reportal to view transactions.  Contact your processor to confirm that all transactions were received and the appropriate accounts were funded. 

Transaction detail

Virtual Terminal

Run a “card-not-present” transaction using Datacap’s Virtual Terminal. To configure the Virtual Terminal, enter your merchant secret key generated from PSCS. Refer to your Reportal dashboard to view/confirm any Virtual Terminal test transactions. 


Need help installing DC Direct?

Contact your POS provider for help installing DC Direct.