Attention Solution Providers: Black Friday 2020 Will Seem More Like Cyber Monday
Holiday shopping has been trending more toward digital and omnichannel, and solution providers need to ensure their customers are prepared for that trend accelerated by the pandemic.
A Profile of Holiday Omnichannel Shopping
Creating customer experiences that delight shoppers is ordinarily an objective for retailers, but it reaches the status of “mission-critical” during the holiday shopping season. From November through early January, shoppers are out in force, looking for the merchandise they need for gift-giving and holiday events. To capture their share of this market, retailers offer specials […]
Make this holiday sales season your best yet
As a retailer, what are you willing to do to ensure your regulars and newbies get the customer experience and rewards they deserve for patronizing your facility?