DC Direct Set-up / Desk/3500 Modes / Standalone Options / Ingenico Desk/3500 – Standalone Ethernet
What do you need to connect DC Direct using the Desk/3500?
1 Plug included ethernet cable into pre-configured internet router.
2 Plug power cable into 120V power outlet and into the back of the magic box cable. The Desk/3500 will turn on automatically once connected to power.
3 Plug ethernet cable into magic box cable on the Desk/3500.
1 From the idle screen press the “F” key. If prompted for amount press the “F” key a second time.
2 Select “Admin Mode” if given the option.
3 If prompted for the admin password type “123456A” then press the “Enter (Green)” key.
4 Select “Tetra Admin”.
5 Select 1-Download Application
6 Select 2-Start Download
7 Press the “Enter (Green)” key when prompted to “Enter package name”. No value is needed.
The device will reboot twice then settle on the idle screen.
1 From the idle screen press the “F” key (silver circle key) .
2 Select “Admin Mode”.
3 If prompted enter the admin password (“123456A” by default) then press the “Enter (Green)” key.
4 Select “Tetra Admin”.
5 Select “Set Date and Time”.
6 Select “Set Date”.
7 Enter date in mm/dd/yyyy format and press “Enter (Green)” key.
8 Select “Set Time”.
9 Enter time in hh:mm format and press “Enter (Green)” key.
10 Press the “Enter (Green)” key.
11 Press “Cancel (Red)” key twice to return to idle screen.
1 Insert card from the idle screen.
2 Input a $1.00 sale amount and press the Green Enter Key.
3 Remove card when prompted.
4 Transaction receipt prints.
Download the quick reference guide below for help with sales, voids, returns and batch settlement.
Contact your POS provider for help installing DC Direct.
100 New Britain Blvd.
Chalfont, PA 18914
P: 215-997-8989
E: sales@dcap.com
Hours of operation:
Monday – Friday 8:30AM to 5:30PM EST
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